Refurbished and nicely decorated place with better than average breakfast 🍳. There's also a fantastic restaurant on-site for some delicious meals.

Everything was accessible and all employees were friendly and helpful from the valet, desk clerk and the and bell persons..

I am handicapped and our room was a long way from the elevator. Next time we will request a handicap room if they have any. I noticed there were a lot of handicapped persons in the Casino but I do not know if they were staying in the hotel.

They are always friendly and helpful. The room is always pleasant and comfortable. The people at the desk try to help any way they can. They always seem to want to make my stay fun.

There wasn't anything that I can think of that I didn't like. I do wish it was nearer the casino but I have no complaint about the Inn itself.

Enjoyed our time at this place with a great weekend stay, where the superfriendly staff made check-in and check-out smooth and the breakfast offered a warm and wide range of dishes.

the rooms are very close to the casino so I can stay and play while my spouse watches tv or naps

really liked it, my second stay there.

It was relaxing and enjoyed the casino!

The room with a king bed had everything we needed. 🛏️ the pool was fantastic, and the staff were super professional and helpful.

Everything was great. This was our 3rd stay at the Grand Hotel. My husband is handicapped, being so close to the casino is very important to us. Staff were very friendly and helpful. Really enjoyed our stay. Looking forward to another visit soon.

1. My husband required a wheelchair. The one provided was falling apart. 2. While the bathtub was clean. It did not LOOK clean, but very slippery. The bathtub mat did not inspire confidence in its ability to keep a person from falling.

Friendly staff from checking in to the housekeeping staff. Clean room and confortable and quite.

I stayed here for a short stay and can definitely recommend it. the king room was wonderful and had a modern touch. the staff was really nice and they provided a good hot breakfast. the food here was reasonably priced, and the menu had a great variety of dishes.

The afternoon buffet

90% of the staff is rude and extremely irritable. There is really no direction once you arrive in any department or area.

The location couldn't be more good in the middle of jackson. Besides, it was adjacent to the restaurants, gift shop, and Feather Fuel, a gas station convenience store on the property.

The hotel's units feature king beds. the hotel is conveniently located close to restaurants, a gift shop, and a gas station convenience store on the property. - Guests can easily grab a bite to eat at the nearby Subway.

That was what I call vacation base for short stay. Incredibly beautiful and absolutely great hotel, I had a such great stay. The breakfast was above average and good hot and had lots of options.

Friendly staff

Toliet tank broke. Chairs uncomfortable for tv viewing